ITAD FAQs

frequently asked questions

Why are careful handling and standardized packing critical for IT asset transport?

Handling and Packing IT Assets

Careful handling and packing IT assets provides the following benefits:

  • Higher resale value can be achieved when no transport damage occurs.
  • Increases chance that little to no damage will occur during handling and transit.
  • Aesthetics make a big impact on selling an asset.
  • Avoids damaging an item that has remained cosmetically perfect for months or years, just by moving it the wrong way.

Store

Step 1: Preparing and Storing IT Assets Properly

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Do:

  • Store equipment for resale in a secure cabinet. Handle with care to avoid damage.
  • Any data bearing devices should be securely stored. SLS will destroy data and issue Certificates of Data Destruction when equipment is received.
  • Place items for recycling in a pallet box for easy collection.
  • Unlock password protected or encrypted devices to enable data wiping and reuse.

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Don’t:

  • Put unnecessary stickers on devices. This will impact resale potential.
  • Stack or pile equipment where it could be damaged.
  • Mix items meant for resale with recycling.

Pack

Step 2: Packing IT Assets Correctly

Proper packing prevents damage and ensures the best resale value. Follow our step-by-step guides:

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Download as PDF

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ship

Step 3: Shipping IT Assets Safely

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Quick checklist

  • Stack pallets securely to prevent tipping
  • Do not overload pallets beyond safe weight limits.
  • Use proper wrapping to keep items stable during transit.

See the difference:

Here’s an example of a well-packed box vs. a damaged shipment:

Correctly Packed Assets

Packing carefully helps ensure shipment arrives intact at SLS Circular Center.

Poorly Stored and Packed Assets

Items shift during transport and results in damage to sensitive IT assets.

did you know?

Some electronics are hazardous and require additional care when packing and shipping.

Packing Checklist

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Batteries are a potential fire hazard and should always be handled with care.

  • Requirements for shipping intact batteries, whether housed in equipment or not, varies by jurisdiction. Please check with your program manager for regulatory and labeling requirements in your region.
  • More stringent regulatory requirements are in place for packing, labeling and shipping a “batteries only” shipment. Do not send a “batteries only” shipment to SLS before consulting with your program manager.
  • Damaged batteries are considered HazMat and are a fire hazard. Do not ship these batteries to SLS without special consultation with our EH&S teams.

Please do not ship these products to SLS:

We do not accept equipment that contain liquids, gasses, or radioactive material or items that may be too large for us to accommodate in the SLS facilities.